Donation and Family Advocates
PNTB’s Donation and Family Advocates help facilitate the donation process in the hospital. DFA’s have a combined role, serving both families and hospital staff. They specialize in implementing organ donation best practices, working with hospital teams to ensure collaboration between the donation agency and hospital staff, assisting in clinical education, and setting the stage for a compassionate family conversation. DFAs lead the donation conversation with families and provide end-of-life care throughout the donation process.